Department
Freshman Engineering Department
- Students Grievances
The Student Grievance mechanism at Annamacharya University is a well-structured and transparent system designed to address and resolve issues faced by students. The mechanism ensures that students have a safe and confidential platform to voice their concerns, whether they relate to academic matters, infrastructure, faculty interactions, or other aspects of university life.
Key features of the Student Grievance mechanism include:
- Grievance Redressal Committee: A dedicated committee, comprising faculty members, administrative staff, and student representatives, is responsible for handling grievances. This committee is committed to providing fair and timely resolutions.
- Multiple Channels for Submission: Students can submit their grievances through various channels, including an online portal, (https://aitsrajampet.edugrievance.com/) email, or physical submission at the designated office. This ensures accessibility and convenience for all students.
- Confidentiality: The university prioritizes the confidentiality of the complainant, ensuring that students feel comfortable bringing forward their issues without fear of retaliation.
- Prompt Resolution: The mechanism is designed to ensure prompt action, with a set timeline for the resolution process. Regular follow-ups and updates are provided to the students to keep them informed of the progress.
- Appeal Process: In case a student is unsatisfied with the resolution, there is a provision to appeal to higher authorities within the university, ensuring a fair and thorough review.
- Awareness and Training: The university conducts regular awareness programs and workshops to educate students about the grievance mechanism, ensuring they are informed about their rights and the processes in place to support them.
This mechanism underscores Annamacharya University’s commitment to fostering a supportive and responsive academic environment, where student well-being is a top priority.